About Us
Welcome to Kaci call !
Your number one source for access to a dedicated and hard-working team! With many years of experience in the call center industry, we pride ourselves on providing you with the best of the best! CEO and founder Mr. Ghassen mansouri has come a long way since the beginning of his career when it was just himself and his laptop! He had a vision, and he made that vision come to life. Now he has a full team of hard-working agents behind him, serving many countries all over the world. His passion for serving others and ensuring the best service possible is why Kaci call is different from any other call center. Our main location in Sousse Tunisia is our base for training and preparing our agents for serving people in various different countries. Our team is skilled in many fields and knows the importance of hard work! We provide you with the most qualified and hard-working agents to ensure your needs are met! Kaci call knows that the customer is always right, and with us, every call counts!
At Kaci Call our goal is to provide our clients with an efficient and professional level of service. It is extremely important to us that we offer a high level of customer service and operate our business in a professional manner at all times. Our goals and objectives with our company are to insure our customers and clients receive an outstanding level of service and that our business continues to grow in the future.
We offer a host of call center services that can be categorized under four main heads which are as follows:
1. Inbound Services
2. Outbound Services
3. Technical Support Services
4. Market Research And Survey
With a high level of customer service we will ensure that we meet customer expectations at all times as well as providing clients with all the relevant information. Our aim is to also insure that the customers who we are dealing with stay engaged at all times therefore it is essential to complete the service within an acceptable time frame.
Mr Ghassen Mansouri is c.e.o and actively manages the business on a day to day basis and has several years of experience in this field. Kaci call is continuously looking for ways to grow and expand our client basis all over the world.